yourvisa.in (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services, visit our website, or communicate with us.
2. Information We Collect
Personal Information: Name, email address, phone number, date of birth, passport details, and travel history.
Payment Information: Billing details, transaction records, and payment method.
Technical Data: IP address, browser type, and usage data collected via cookies.
Communications: Emails, messages, and call recordings for customer support and service improvement.
3. How We Use Your Information
To process visa applications and related services.
To communicate with you regarding your application and customer service queries.
To comply with legal and regulatory obligations.
To improve our website, services, and customer experience.
For marketing and promotional purposes (with your consent).
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
Government authorities and embassies for visa processing.
Third-party service providers for payment processing, IT support, and analytics.
Legal authorities if required by law or to prevent fraud.
5. Data Protection and Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Despite our efforts, no security system is impenetrable, and we cannot guarantee absolute security.
6. Data Retention
We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. After the retention period, we securely delete or anonymize your data.
7. Your Rights
Access, update, or delete your personal information.
Withdraw consent for marketing communications.
Request restriction or objection to data processing.
Lodge a complaint with a data protection authority.
Our website uses cookies to enhance user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing any personal information.
10. Updates to this Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of the updated policy.